Lifetime Guarantee

Lifetime Guarantee: Free Repairs for life on all One.By Me For You limited edition creations. www.onebymeforyou.com

The truth is no matter how well we make things at some point in it’s life it’s going to need fixing. Because let’s face it if you love something you’re gonna use it. You’re gonna use it A LOT! And over time the thing you love so much is gonna get a little worn and torn. Which is great! Because it means you wanna keep it!

That’s why I offer free repairs for life on all my creations. And if you’d like to fix it yourself I can teach you how to do that too! These skills are totally transferable. You’ll be addicted to fixing things 😉

Please note: Because I use vintage and thrifted materials to make my creations, it’ll be impossible to find the same materials again. This means all repairs will be visible.

How It Works

When your creation needs a doctor. Follow these 4 steps

  • Fill out this form

    And explain the symptoms. Include photos to show me what’s wrong. Click Here

  • Wait for my reply

    I’ll respond in 48hrs. I’ll tell you where to send it. Carefully wrap up your creation for it’s trip to me. Get tracking so we can track its journey. Please give your creation a bath before sending. (Local drop off available)

  • Surgery

    I’ll let you know once I’ve received it and will keep you posted on the operation.

  • Return

    Once your creation makes a full recovery I’ll pack it up and send it back to you. (Local pick-up available)


Don’t Want to Fix it?

Trade It In For 20% Off Your Next Purchase

Follow these steps:

  • Fill out this form

    Tell me a little bit about your time together so I can pass this on to the new owner. Click here

  • Send it

    I’ll tell you where to send it. Carefully wrap up your creation for it’s trip to me. Get tracking so we can track its journey. Please give your creation a bath before sending. (Local drop off available)

  • Recycle

    I’ll let you know once I’ve received it. And send you your discount code. Then I’ll upcycle your creation into something new or find it a new home.

FAQs

What Next?

911 Emergency

Does your One ❤ By Me for You creation need repairs?

Book it in for surgery now. Let's get it fixed up so it can keep making happy memories 🙂


Got more questions about repairs?
Get in touch!
xoxo
Nicole